Purpose: Why is what we do important and what is our purpose?

Contribute to the efficiency and sustainability of the Social Security system by managing the various benefits in a differentiated manner through business mutualism.

Mission: What are we and what do we do to achieve our purpose?

A private association of companies that collaborates with Social Security, managing healthcare and financial benefits and occupational risk prevention activities. This helps improve workers' health and their reintegration into the workforce, thus promoting the productivity of our mutual companies and the sustainability of the system.

Vision: What do we want to be?

To be a leading institution for service excellence and management based on our values, innovation, talented professionals and our commitment to society.

Values

The values that guide the actions of all FREMAP employees, as set out in the FREMAP Corporate Culture Document and the Principles of Responsible Action, are grouped into six:

The people at FREMAP share a common project in which our contributions are recognised, valued and essential as we advance towards our vision. At FREMAP, each person finds meaning in what they do, forming part of a common culture that promotes collaboration, inclusion, wellbeing and proactivity, aligning our values with collective goals to build the future together.

We declare our firm commitment to leadership, striving to be the benchmark in all areas of our activity.

We adapt with agility and efficiency to an increasingly changing environment, taking advantage of opportunities for improvement that have a positive impact on our stakeholders and allow us to achieve our objectives.

We generate new solutions that improve the efficiency and quality of the service provided. This involves the search for innovative alternatives that optimise processes and provide value to our stakeholders.

We focus on the people we serve, integrating the diversity of our values and a firm commitment to the service we provide.

We are committed to being professional, ethical, transparent and respectful in our actions, promoting sustainability and continuous improvement.

FREMAP's strategy:

The 2022-2025 Strategic Plan serves as the primary instrument for achieving our Purpose, Mission, and Vision, taking into account the needs and expectations of our key stakeholders.

The Vision is embodied in three strategic objectives: Service, Management, and People, as key factors in providing service to our protected workers and mutual companies, through the involvement and development of our employees and always promoting Sustainability, Evolution, and Improvement.