FREMAP Contigo Terms and Conditions

• These Specific Terms and Conditions of Use regulate the rules governing the use of the FREMAP Contigo application, through which FREMAP Mutua Colaboradora con la Seguridad Social nº 61, makes available to workers who are or have been protected by FREMAP, the medical, economic and administrative information of their own processes, as well as other services of interest such as activation of personal alerts or communication with your Social Worker Interlocutor or with the assigned persons.
• The User must read and accept these Specific Terms and Conditions of Use in order to be able to use all the services and obtain the information provided from the website.
• Only workers who complete the required identification data on the website (workers who have previously been identified at a FREMAP center) and receive an access code on their mobile phone or email will be able to access FREMAP Contigo. Receipt of the access code grants the worker the status of User. The website indicates the steps to follow in order to gain access.
• The FREMAP Contigo User must have a computer or mobile device with internet connections, necessary to access the service, without FREMAP having any obligation to provide, maintain or repair it, or provide any technical support.
• The FREMAP Contigo User assumes full responsibility for the data voluntarily provided for registration and for the use of access credentials (identifier and password), which are for personal and non-transferable use, and must maintain maximum confidentiality and custody of them.
• Access to FREMAP Contigo will be by means of an access password, which will be sent to the User via SMS. The User may change their password to access the service at any time and must notify FREMAP of any unauthorized use they observe in their user account.
• For the proper provision of the service, FREMAP reserves the right to record and monitor the accesses made by Users.
• The information obtained by the User through this service, as well as the use, transmission or communication of the information, shall be the sole responsibility of the User.
• FREMAP reserves the right to modify or suspend this service, without this giving rise to any claim whatsoever.
• The User expressly undertakes:
  • To personally access this information with his/her username and password.
  • Not to disclose the username or password to third parties.
  • Not to assign or transfer to any third party the rights acquired through registration and acceptance of these conditions, nor to allow, under any title or circumstance, their use by third parties, being entirely responsible for the consequences arising from said assignment or transfer.

  • For its part, FREMAP undertakes to adopt the necessary technical and organizational measures to guarantee the security of the personal data it receives from the User, preventing its alteration, loss, unauthorized processing or access.

• The User shall be liable to FREMAP for any culpable or negligent acts or omissions directly attributable to him or her in order to comply with the obligations set forth in these conditions and by the legislation applicable to him or her, and in particular, those imposed and determined by Regulation (EU) 2016/679, General Data Protection Regulation and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, when the breach gives rise to damages, penalties, fines and other amounts arising from or derived from any claim, including sanctioning procedures initiated by the Spanish Data Protection Agency in which FREMAP may be involved.
• The User may terminate the use of the service at any time and with immediate effect. For its part, FREMAP will terminate the service in the event of non-compliance by the User with these general conditions of use, without prejudice to the claim it may make for the damages that may have been caused to the Mutual.
• Personal Data Protection. In accordance with the provisions of Article 13 of the General Data Protection Regulation (EU) 2016/679, we inform you of the following:

  Data Controller of the registered User's personal data.

  The Data Controller of the User's data is FREMAP, Mutual Society Partnering with Social Security No. 61, with registered address at Carretera de Pozuelo 61, 28222 Majadahonda (Madrid).

  The Data Protection Officer is the person in charge of safeguarding your privacy at our company. If you need to contact the Mutual Society, you can do so at dpd@fremap.es, or by letter sent to the address indicated in the previous paragraph, including the reference “Data Protection Area”.

  Data categories that may be subject to processing.

  The personal data that may be processed will be identification and contact data, professional and health data in medical reports, medical discharges and discharges, reports of work accidents and occupational diseases and economic data corresponding to benefits requested.

  Purpose of processing and data retention periods.

  The purpose of collecting and processing User data is to manage requests for access to the FREMAP Contigo application, which is made available to workers who are or have been protected by FREMAP, to facilitate access to information about their own processes, as well as other services of interest related to them, the processing being based on compliance with a legal obligation attributed to the Data Controller and on mutual legitimate interests of the parties (Article 6.1 c) and f) and Article 9.2 a) GDPR).

  The personal data processed will be kept while the user remains registered and for the legally established data retention periods, as well as the statute of limitations for any actions that may arise from the data processing carried out.

  Legal basis for the processing of personal data.

  The legal basis for the processing of personal data is compliance with a legal obligation attributable to FREMAP as the data controller, such as providing access to personal data. Likewise, in a legitimate mutual interest of the parties, such as providing FREMAP with a fast and simple telematic service to workers who are or have been protected in the Mutual and the User accessing personal information, the processing is therefore in accordance with the provisions of articles 6.1 c) and f) and article 9.2 b) of Regulation 2016/679, General Data Protection Regulation.

  Obligation to provide your data. Why are you obliged or not obliged to provide your data?

  The User is obliged to provide their data when requesting access to the application, since otherwise access could not be managed and therefore no type of personal information or access to services of interest could be provided.

  Disclosure of personal data to third parties.

  No data will be disclosed to third parties unless required for compliance with legal obligations or you expressly consent to such disclosures.

  Exercising rights.

  The FREMAP CONTIGO User may exercise the data protection rights recognized in Regulation (EU) 2016/679, General Data Protection Regulation and Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights, specifically the following:

  Right of access: The right to obtain confirmation as to whether FREMAP, Mutual Society Partnering with Social Security No. 61, is processing personal data that concerns you and, if it is, to be able to access this data.

  Right of rectification: The right to request that your data be amended or corrected if it is inaccurate.

  Right of erasure: The right to request that your data be erased or deleted due to having been unlawfully processed, because the reason for collecting or processing it no longer exists, if you revoke your consent or object to it being processed or when it must be deleted to comply with a legal obligation.

  Right of opposition: The right to object, at any time, for reasons related to your specific situation, to the processing of personal data that concerns you on the grounds of public interest or the legitimate interest of the data controller or a third party.

  Right of limitation of the processing: The right to restrict the processing of your data, if you contest its accuracy, if it is being processed unlawfully, if your personal data is no longer needed for the purpose it was originally being processed for, or if you have exercised your right to object to the processing of your data.

  Right of portability of the data: The right to receive the personal data that concerns you in a structured, commonly-used format that can be digitally read, and to transmit it to another data controller, provided it is technically possible.

  The right not to be subject to individual automated decisions: The right to object to being the subject of decisions solely based on the automated processing of personal data, including creating profiles, when this decision may legally or significantly affect you.

  The user may exercise these rights, in writing along with a copy of a document that proves their identity, addressed to the Data Protection Officer in the email mailbox derechos_arco@fremap.es or to the postal address, Carretera de Pozuelo nº 61, CP 28222, Majadahonda, Madrid. The request can also be made at any FREMAP centre.

  Furthermore, the User may withdraw his/her consent and file a claim with the Data Protection Officer, as indicated above, or with the Spanish Data Protection Agency.

  Origin of your data.

  The personal data processed for the management of access to FREMAP CONTIGO is obtained directly from the User when he/she provides such data on the website form. They can also come from the General Treasury of Social Security, the National Institute of Social Security and from companies or labor consultancies that are in charge of the management of human resources when they complete the request form for health assistance in cases of work accidents and in those other legally provided for.

• Industrial & Intellectual Property. All content, trademarks, logos, drawings, documentation, computer programs or any other element susceptible to protection by intellectual or industrial property legislation, which are accessible on the Portal belong exclusively to FREMAP, and all rights thereto are expressly reserved.

  The creation of hypertext links to any element of the Portal's web pages is prohibited without the express authorisation of FREMAP. In any case, the Portal reserves all rights over the content, information, data and services it owns. The Portal does not grant the User any license or authorization to use its content, data or services, other than that expressly detailed in these general terms of use.

• These Specific Terms and Conditions of Use are governed entirely by Spanish law. For the resolution of any conflict relating to its interpretation or application, the User expressly submits to the Courts and Tribunals of Majadahonda (MADRID).