Personal manager

A single point of reference for your company

Each FREMAP member company has a personal manager, a specialised professional who acts as a single point of contact and centralises all dealings with the mutual insurance company.

Their main function is to offer a direct, coordinated and personalised service, facilitating a more agile, efficient and closer relationship between the company and FREMAP.

Your Personal Manager is responsible for:

  • Fully coordinating the company's administrative and health management.
  • Resolving incidents quickly and efficiently.
  • Facilitating communication with all FREMAP services.
  • Streamlining procedures and avoiding duplication or delays.

Single point of contact

  • You have a designated contact person at FREMAP who centralises all your company's administrative and health-related matters.
  • Your Personal Manager handles any inquiries or procedures internally.

Prompt and personalised service

  • By gaining first-hand insight into your company’s operations and needs, your Personal Manager can anticipate potential issues and offer swift solutions tailored to each situation

Proactive communication

  • Your Personal Manager not only responds to your queries, but communicates proactively with you, informing you of relevant updates such as regulatory changes, new benefits, available services or training opportunities of interest.